The article revealed that the Internet has made its final entry in
the public libraries. The librarians have been trained and make daily
use of e-mail and the World Wide Web. At the same time, the need to
keep and build upon the expertise remains high.
How does it with the digital signage services of public libraries. Is
this in the past 5 years visibly changed? What opportunities are there
for the public library? What ideas and plans in the area of digital
library? And what have been achieved? Or not?
This article is in two parts to the above questions on the basis of an
electronic survey to which this time around 15 libraries participated.
The first part deals with some form of digital service. Part Two
describes, in particular, the internal organization.
Digital signage service
The term 'digital services' is supported by the libraries in different
ways defined. These differences are not large. Stelliger were on the
"status" of the digital signage service.
A general definition of the digital service: "… selecting, retrieving
and provision of electronic information to users. Digital signage
service has as a premise that electronic information and physical
information as much as possible should be integrated.
In other words: digital service is not isolated product, but part of
the total dienstverleningspakket. By the way, there Gelderland via the
web on digital services discussed.
The public library Need, through Derk Jan Bovenmarsch, puts it as
follows: "the digital service is no more and no less than an extension
of the total service of the public library. The service is extended to
those funds which added. Digital service is a means and not an end in
itself ".
"For us it is the service to customers who are not physically present
in the library via e-mail, website and so on," says Anja de Graaf
public library Doetinchem. "Furthermore, the service via the digital
information in the library: free availability of information from the
Internet and CD-ROM and the ability to work with software and the
Internet fee.
The public library Eindhoven defines the digital service as follows:
"From basic forms of digital services such as the provision of a
computerized list in the physical library, through the provision of
databases, information CD-ROMs to a digital service via it including
offering intranet , software service, digital signage software and
digital signage network.
The offer in practice
how does one go from the digital service? The libraries were asked
which parts of digital services in the publieksaanbod have. A long list
of possibilities was them.
Website
Having and maintaining a website is the basis for many forms of digital
services. It is in fact the access to knowledge in the library. This
knowledge is often shown on the website - thinking of information óver
the library, hyperlinks, the catalog, various databases and is
consulted by the users themselves.
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